Job Description
Dis-Chem Pharmacies is continuously looking for Casual Cashiers to build a talent pool for their various stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.
Purpose of the role:
Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
Grade 12 / Matric
A minimum of 6 months’ experience cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic customer service
Willing and able to work retail hours
Job Description:
Adhere to Dis-Chem’s customer service policies and procedures
Establish a professional relationship with customers
Report customer complaints and compliments to the Frontline Supervisor, or store management
Adhere to the customer turnover hourly rate
Be aware of current sales and promotions
Ensure colleagues and customers are not exposed to any risk
Carry out and manage Dis-Chem 5 star communication principles
Be responsible for cash flow
Ensure all line voids and price changes are approved and signed off by the supervisor
Exchange merchandise for customers and accept returned goods by customers when authorised to do so
Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
Ensure all outgoing stock/items/scripts are scanned and paid for
Ensure that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially, and only discuss with management
Be alert, recognise and report suspicious behaviour to management
Address queries regarding store merchandise
Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
In-depth knowledge of operating cash registers, and maintaining cash drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse basic reports
Trustworthy and honest
Time management
Advantageous:
Third additional language
Special conditions of employment:
Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records
Remuneration and benefits:
Market-related salary
It’s important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate’s chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company’s needs.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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