UI Client Service Officer (X19 POSTS)

UI Client Service Officer (X19 POSTS)

SALARY:
R255 450 per annum

CENTRE:

• Ficksburg Labour Centre – Ref No: HR 4/4/8/899 (X3 Posts)
• Harrismith Labour Centre – Ref No: HR 4/4/8/900 (X2 Posts)
• Kroonstad Labour Centre – Ref No: HR 4/4/8/901 (X1 Post)
• Petrusburg Labour Centre – Ref No: HR 4/4/8/902 (X5 Posts)
• Phuthaditjhaba Labour Centre – Ref No: HR 4/4/8/903 (X1 Post)
• Zastron Labour Centre – Ref No: HR 4/4/8/904 (X4 Posts)
• Sasolburg Labour Centre – Ref No: HR 4/4/8/905 (X3 Posts)

REQUIREMENTS:
Grade 12; no experience required.
Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission, and Values, Customer Care Principles, Departmental Policies, Procedures, and Guidelines.
Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Interpretation (UI Act and Contributions Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On-job training (operations system).

DUTIES:
Provide screening services, process applications for UIF benefits, register payment continuation forms, provide administrative functions.

ENQUIRIES:

• Ms. M Mabuda-Raudzingana – Tel No: (051) 505 6276 (Ficksburg)
• Ms. T Mvelase – Tel No: (058) 623 2977 (Harrismith)
• Mr. S Malope – Tel No: (056) 215 1812 (Kroonstad)
• Mr. D Namane – Tel No: (053) 574 0932 (Petrusburg)
• Mr. A Kutuka – Tel No: (058) 7130 373 (Phuthaditjhaba)
• Mr. C Van Niekerk – Tel No: (051) 673 1471 (Zastron)
• Ms. M Lelope – Tel No: (016) 970 3200 (Sasolburg)

APPLICATIONS:
Chief Director: Provincial Operations
Private Bag X522, Bloemfontein, 9300
Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein.
Email: jobs-fs1@labour.gov.za

FOR ATTENTION:
Sub-directorate: Human Resources Operations, Free State

CLOSING DATE:
06 September 2024 at 16:00 (walk-in) and 00:00 midnight (online)

NOTE:
All attachments for online applications, including Z83 and CV, must be in PDF and in one (1) attachment. Indicate the correct job title and the reference number of the post in the subject line of your email. Use the correct email address associated with the post.

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