RAF Administrative Assistant: Offer Management
Division: Claims
Reference No: 4815
Location:
Johannesburg, Gauteng, ZA
Employment Type: Fixed Term Contract
Disability (EE targeted role): No
T.A.S.K Grade: 06
Job Posting Salary: R244,732.00
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
NB: This is a 12-Month Fixed-Term Contract position
Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the Offer Management department.
Key Performance Areas
Compliance administration.
- Maintain up-to-date written documentation related to the departments business activities.
- Ensure compliance to the policies and process standards.
- Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
Office coordination.
- Assist in making follow-ups on outstanding matters.
- Ensure all requests are handled and responded to within set timelines.
- Assist in ensuring the availability of stationery within the department.
- Validate and verify information and documents submitted for accurate capturing and further handling.
- Ensure the systems/registers used are kept up to date.
- Check for duplicate documents, requests and queries and report on them.
- Allocate reference numbers and accurately capture related documents on different systems.
- Allocation of matters to responsible team members.
- Draft and send out letters to all stakeholders as required.
Meeting support
- Arranging meetings on behalf of the department.
- Assist with taking and distributing minutes in accordance to set governance standards.
- Create and maintain a register to track matters outstanding.
- Maintain a follow-up plan on meeting resolutions and matters outstanding.
- Ensure confirmation of meetings and management of team diaries.
- Schedule appointments with internal and external stakeholders as and when required.
Document and Records Management.
- Administer the records management and filling processes in line with the RAF filling plan
- Ensure that the filing system is always up-to-date and functional.
- Retrieval of information at all times as requested in the office.
- Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
- Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.
Qualifications
- Matric or Grade 12 certificate.
Experience
- Relevant 1 years’ experience in Administrative or similar environment.
Competencies
- Behavioural
- Planning, Organising and Coordinating
- Personal Mastery
- Emotional wisdom and Decision Making
- Ethics and Values
- Client Service Orientation
- Technical
- Computer literacy in MS Word, Excel, PowerPoint.
- Excellent planning and organisational skills.
- Good administrative skills.
- Ability to access required information.
- Writing skills.
- Basic understanding of SCM processes.
- Basic financial acumen.
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