Client Service Officer: Customer Services (X84 Posts)
Table of Contents
SALARY : R269 499 per annum
CENTRE : Labour Centre: Butterworth but stationed at Centane Satellite Office Ref No:
HR4/4/6/01 (X1 Post)
Labour Centre: Butterworth but stationed at Idutywa Satellite Office Ref No: HR4/4/6/02 (X2 Posts)
Labour Centre: Butterworth but stationed at Nqamakwe Satellite Office Ref No: HR4/4/6/03 (X1 Post)
Labour Centre: Butterworth but stationed at Tsomo Satellite Office Ref No: HR4/4/ 6/04 (X1 Post)
Labour Centre: Butterworth but stationed at Willowavale Satellite Office Ref No: HR4/4/ 6/05 (X1 Post)
Labour Centre: Cradock Ref No: HR4/4/6/07 (X2 Posts)
Labour Centre: Cradock but stationed at Somerset East Satellite Office Ref No: HR4/4/6/08 (X2 Posts)
Labour Centre: East London but stationed at EL IDZ Satellite Office Ref No: HR4/4/8/09 (X3 Posts)
Labour Centre: eMaxesibeni but stationed at Matatiele Satellite Office Ref No: HR/4/4/06/10 (X3 Posts)
Labour Centre: eMaxesibeni but stationed at Mount Frere Satellite Office Ref No: HR/4/4/6/11 (X3 Posts)
Labour Centre: eMaxesibeni but stationed at Ntabankulu Satellite Office Ref No: HR/4/4/6/12 (X1 Post)
Labour Centre: Fort Beaufort but stationed at Adelaide Satellite Office Ref No: HR/4/4/6/13 (X1 Post)
Labour Centre: Fort Beaufort but stationed at Alice Satellite Office Ref No: HR/4/4/6/14 (X1 Post)
Labour Centre: Graaf-Reinet but stationed at Middelburg Satellite Office Ref No: HR/4/4/6/14 (X1 Post)
Labour Centre: Graaf-Reinet but stationed at Willowmore Satellite Office Ref No: HR/4/4/6/15 (X1 Post)
Labour Centre: Kariega but stationed at Joubertina Satellite Office Ref No: HR/4/4/6/16 (X1 Post)
Labour Centre: Kariega but stationed at Louterwater Satellite Office Ref No: HR/4/4/6/17 (X1 Post)
Labour Centre: Kariega but stationed at Misgund Satellite Office Ref No: HR/4/4/6/18 (X1 Post)
Labour Centre: Kariega but stationed at Hankey Satellite Office Ref No: HR/4/4/6/19 (X1 Post)
Labour Centre: Kariega but stationed at Patensie Satellite Office Ref No: HR/4/4/6/20 (X2 Posts)
Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office Ref No: HR/4/4/6/21 (X2 Posts)
Labour Centre: Kariega but stationed at Humansdop Satellite Office Ref No: HR/4/4/6/22 (X4 Posts)
Labour Centre: Komani but stationed at Cala Satellite Office Ref No: HR/4/4/6/23 (X1 Post)
Labour Centre: Komani but stationed at Cofimvaba Satellite Office Ref No: HR/4/4/6/24 (X2 Posts)
Labour Centre: Komani but stationed at Lady Frere Satellite Office Ref No: HR/4/4/6/25 (X1 Post)
Labour Centre: Komani but stationed at Whittlesea Satellite Office Ref No: HR/4/4/6/26 (X1 Post)
Labour Centre: Lusikisiki but stationed at Bizana Satellite Office Ref No: HR/4/4/6/27 (X4 Posts)
Labour Centre: Lusikisiki but stationed at Flagstaff Satellite Office Ref No: HR/4/4/6/28 (X3 Posts)
Labour Centre: Lusikisiki but stationed at Port St Johns Satellite Office Ref No: HR/4/4/6/29 (X2 Posts)
Makhanda Labour Centre Ref No: HR4/4/6/30 (X1 Post)
Labour Centre: Makhanda but stationed at Port Alfred Satellite Office Ref No: HR/4/4/6/31 (X2 Posts)
Labour Centre: Maletswai but stationed at Barkly East Satellite Office Ref No: HR/4/4/6/32 (X1 Post)
Labour Centre: Maletswai but stationed at Sterkspruit Satellite Office Ref No: HR/4/4/6/33 (X2 Posts)
Labour Centre Mdantsane Ref No: HR4/4/6/34 (X3 Posts)
Labour Centre: Mdantsane but stationed at High Way Satellite Office Ref No: HR/4/4/6/35 (X3 Posts)
Labour Centre: Mdantsane but stationed at Berlin Satellite Office Ref No: HR/4/4/6/36 (X1 Post)
Labour Centre: Mthatha but stationed at Mqanduli Satellite Office Ref No: HR/4/4/6/37 (X6 Posts)
Labour Centre: Mthatha but stationed at Libode Satellite Office Ref No: HR/4/4/6/38 (X2 Posts)
Labour Centre: Mthatha but stationed at Nqeleni Satellite Office Ref No: HR/4/4/6/39 (X2 Posts)
Labour Centre: Nqanqarhu but stationed at Elliot Satellite Office Ref No: HR/4/4/6/40 (X2 Posts)
Labour Centre: Nqanqarhu but stationed at Mount Fletcher Satellite Office Ref No: HR/4/4/6/41 (X2 Posts)
Labour Centre: Nqanqarhu but stationed at Tsolo Satellite Office Ref No: HR/4/4/6/42 (X2 Posts)
Labour Centre: Nqanqarhu but stationed at Ugie Satellite Office Ref No: HR/4/4/6/43 (X1 Post)
Labour Centre: Qonce but stationed at Sutterheim Satellite Office Ref No: HR/4/4/6/44 (X2 Posts)
Labour Centre: Qonce but stationed at Peddie Satellite Office Ref No: HR/4/4/6/45 (X2 Posts)
REQUIREMENTS : Grade 12/ Senior Certificate. No experience required. Knowledge:
Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and On job training (operational systems).
DUTIES : Provide screening services. Process applications for UIF Benefits. Register
payment continuation forms. Provide administrative functions.
ENQUIRIES : Ms N Getyeza Tel No: (047) 491 0656
Ms L Nongena Tel No: (039) 254 7201
Mr T Mgudane Tel No: (046) 645 7700
Ms N Mkonto Tel No: (048) 881 3010
Mr S Mshumpela Tel No: (049) 892 2142
Mr M Njamela Tel No: (043) 702 7500
Ms W Koba Tel No: (041) 995 7047
Mr L Mduduma Tel No: (043) 285 0403
Ms S Zaula Tel No: (047) 501 5600
Mr S Thambo Tel No: (045) 807 5477
Ms W Koba Tel No: (041) 995 7047
Ms N Ntlokwana Tel No: (046) 622 2104
Ms N Mtwa Tel No: (039) 253 1996
Ms N Mvanyashe Tel No: (045) 932 1077
Mr R Mbali Tel No: (051) 633 2633
Mr Mbande Tel No: (043) 718 8380
APPLICATIONS : Deputy Director: Labour Centre Operations, Private Bag X3081, Butterworth,
4960, Hand deliver at ERF 9369 Blyth and Robison Streets, Butterworth, 4960. Email: Jobs-ECBTW@Labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X530, eMaXesibeni, 4735, Hand deliver at No 52 Church Street, emaXesibeni, 4735. Email: Jobs- ECMTA@Labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X530, Fort Beaufort, 4735, Hand deliver at No 528 Alice Road Old, Teba Building, Fort Beaufort, 5720. Email: Jobs-ECFOB@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 38, Cradock, 5880, Hand deliver at 73 Frere Street Centre Cradock, 5880. Email: Jobs- ECCRD@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 342 Graaf-Reinet, 6280, Hand deliver at 63 Church Street Graaf-Reinet, 6280. Email: Jobs- ECGRN@Labour.gov.za
Deputy Director: Labour Centre Operations, IG Building Ensuco House NR Hill and Church Streets, East London, 5201. Email: Jobs –ECELN@Labour.gov.za Deputy Director: Labour Centre Operations, 15A Chase Street, Kariega, 6230. Email Jobs- ECUHG@Labour.gov.za
Deputy Director: Labour Centre Operations, Mzaule Street NU1 Mdantsane, 5219. Email: Jobs –ECMDS@Labour.gov.za
Deputy Director: Labour Centre Operations Manpower Building CNR Elliot and Madeira Streets, Umthatha. Email Jobs–ECUTT@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 5320, Komani, 5320, Hand deliver at 10 Robinson Road Komani, 5320. Email: Jobs- ECQTN@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box X 342 Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: Jobs- ECGTN@Labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X1002 Lusikisiki, 4820, Hand deliver at Stanford and Jacaranda Streets Lusikisiki 4820. Email: Jobs-ECLSS@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 397 Nqanqarhu, 5780, Hand deliver at 1 Royal Road Nqanqarhu, 5480. Email: Jobs- ECMCR@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box X 148 Maletswai, 9750, Hand deliver at 80b Somerset Street Maletswai, 9750. Email: Jobs- ECALN@Labour.gov.za
Deputy Director: Labour Centre Operations, PO Box 260 Qonce 5600, Hand deliver at 41 Arthur Street Qonce 5600. Email: Jobs-ECKWT@Labour.gov.za For Attention: Deputy Director: Labour Centre Operations
CLOSING DATE : 08 August 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE : All attachments for online application must include an application form Z83 and
CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process.
All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert.
Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the posts’s technical and generic requirements. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG).
Prior to appointment, a candidate should therefore have proof that they have registered for the Pre- Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https://www.thensg.gov.za/training-course/sms-pre- entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and
a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)
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