Apply Now For SARB: (933) Receptionist – CSD

(933) Receptionist – CSD
Location: Pretoria, South Africa
Status: Trending

Job Description

Brief Description

The main purpose of this position is to provide a professional and courteous reception service to SARB visitors.

Detailed Description

The successful candidate will be responsible for the following key performance areas:

• Receive and welcome South African Reserve Bank visitors while maintaining a calm, courteous, and professional demeanor.
• Ensure allocated work is completed within set timeframes and defined standards independently.
• Receive, screen, and respond to incoming telephone calls, dealing with queries or routing calls appropriately.
• Contact internal hosts promptly upon visitors’ arrival.
• Respond to public queries and redirect them to the relevant staff members when necessary.
• Perform general administrative duties, including registering visitors, managing visitor and parking cards, and maintaining the visitor register.
• Administer and maintain records of issued access cards per relevant legislation.
• Provide regular reports to the Team Leader on reception operations.
• Make meaningful improvements to work processes within set time and standards.
• Maintain a safe and clean reception area by following procedures.
• Answer and divert calls via the switchboard.
• Take and forward messages when the requested person is unavailable.
• Assist with telephone inquiries by staying informed on departmental matters.
• Record and report telephonic trends and discussions.

Qualifications

Job Requirements

To be considered, candidates must have:

• A Higher Certificate in Reception (NQF5) or Call Centre.
• PSIRA Grade D/E registration (advantageous).
• Two to three years of reception experience in a corporate environment.

Additional Requirements

• Knowledge and skill in operating service delivery equipment/tools/machinery.
• Service delivery reporting skills.
• General service delivery knowledge and skills.

About Us

Primary mandate of the SARB

Section 224 of the Constitution of South Africa states the mandate of the SARB as follows:

The primary object of the South African Reserve Bank is to protect the value of the currency in the interest of balanced and sustainable economic growth in the Republic.

The South African Reserve Bank, in support of its primary objective, must perform its functions independently and without fear, favour or prejudice.

Apply Here For SARB: (933) Receptionist Post

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