UIF Client Service Officer Vacancies (X128 Posts) – Department of Employment and Labour

The Department of Employment and Labour is currently recruiting 128 UIF Client Service Officer positions across multiple labour centres in KwaZulu-Natal.

This government opportunity is ideal for unemployed South Africans with Grade 12 and no work experience who want to start a career in the public sector.

Job Overview

• Position: Client Service Officer – UIF
• Number of Posts: 128
• Salary: R269 499 per year
• Department: Department of Employment and Labour
• Job Type: Government Job
• Reference: POST 09/76

Available Locations

Positions are available at several labour centres and satellite offices including:

• Richards Bay
• Empangeni
• Eshowe
• Ixopo
• Bergville
• Pinetown
• Hammarsdale
• Vryheid
• Pongola
• Stanger
• Ladysmith
• Umzimkhulu
• Bridge City

Minimum Requirements

Applicants must have:

• Grade 12 / Matric
• No work experience required

Knowledge Requirements

Candidates should understand:

• Unemployment Insurance Act
• Unemployment Insurance Contributions Act
• Public Financial Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Batho Pele Principles
• UIF policies and procedures

Required Skills

• Communication skills (verbal and written)
• Computer literacy
• Customer service skills
• Listening and interpretation skills
• Time management
• Conflict management
• Analytical thinking
• Interpersonal skills

Job Duties

Successful candidates will:

• Provide client screening services
• Process UIF benefit applications
• Register payment continuation forms
• Provide administrative support
• Assist clients with UIF enquiries

How to Apply

Applications must include:

• Completed Z83 application form
• Detailed CV

The Z83 form can be downloaded from the Department of Public Service and Administration website.

Applications can be submitted:

• By Post
• By Hand Delivery to the nearest Labour Centre

Richards Bay Labour Centre
Private Bag X20033
Empangeni, 3880

Hand Delivery:
11 Lira Rink Road, Richards Bay

Enquiries

For enquiries contact the relevant labour centre officials listed in the official advert.

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Frequently Asked Questions

1. Do I need experience for this job?

No. The job does not require previous work experience.

2. What qualification is required?

You must have Grade 12 (Matric).

3. What does a UIF Client Service Officer do?

They help the public apply for Unemployment Insurance Fund (UIF) benefits and process claims.

4. Is this a permanent government job?

Yes, this is a government position within the Department of Employment and Labour.

5. What is the salary?

The salary is R269 499 per year.

Closing Date

📅 27 March 2026

Late applications will not be accepted.